1. Explanation

1.1 The following terms and conditions are the standard terms and conditions that apply to all Subscriptions and Purchases with Gruppo.CC Coffee (“Gruppo”).

1.2 By proceeding with a subscription or an individual purchase, you confirm you consent to the Gruppo terms and conditions. 

2. Subscription

2.1 Customers subscribe with Gruppo via the Gruppo website at www.gruppocc.com.au (“the Website”)

2.2 Customers will be prompted to create an account which will require a name, email address and password.

2.3 Once an account is created, you become a Subscriber.

2.4 The fee for subscription with Gruppo will be $65.00 per month, with a further charge of $10.00 for each delivery of coffee (“the Subscription Fee”).

2.5 Payment of the Subscription Fee is done via the Website and the date of payment will become your monthly payment date.

2.6 Upon payment of the Subscription Fee, you will become a Gruppo Subscriber, and entitled to the benefits of subscription.

3. Benefits of Subscription 

3.1 The benefits of subscription will include:

a. delivery of 1kg of roasted coffee beans every 4 weeks.

b. four entries into the next prize draw.

3.2 Each prize draw will be drawn at the specified date via the website and winners will be notified via email.

3.3 Prizes are not transferable and cannot be redeemed for cash.

4. Pausing or Cancelling your Subscription

4.1 You can pause (skip) or cancel your Gruppo subscription by logging on to your account on the Website and selecting the “Pause your Subscription” button or the “Cancel your Subscription” button.

4.2 Should you pause or cancel your subscription, this will take effect by your next monthly payment date.  There will be no refund for any Subscription Fee already paid.

4.3 Should you pause or cancel your subscription, you will cease to enjoy the benefits of subscription in clause 3, until such time as you re-subscribe, and pay the Subscription Fee.

5. Individual Purchase

5.1 Customers are welcome to make individual coffee purchases via the Website.

5.2 The fee for an individual 250gram bag of coffee will be $19.00 plus with a further charge of $10.00 for each delivery.

5.3 For each individual purchase of an individual 250gram bag of coffee the customer will also receive one entry in the prize draw. Refer clause 3.2. 

6. Intellectual Property

6.1 Except as permitted by the copyright law, you may not reproduce or communicate any of the content on this website, without the permission of the copyright owner, Gruppo.

6.2 All graphics, imagery, content and the use of the name Gruppo and logo is owned by Gruppo and may not be reproduced or traded upon with the written consent of Gruppo. 

7. Disclaimer

7.1 Whilst all care has been taken in providing the coffee products and prizes, to the extent permitted by law, Gruppo cannot be deemed liable for any adverse effects due to consumption of the coffee products or use of the prizes. 

7.2 While we take all reasonable care in the construction, operation and content of this Website, we make no guarantee or warranty that: 

a. the use of the Website will be uninterrupted or virus and error free; 

b. any information contained in the Website is complete, accurate or up to date. 

7.3 You must take your own precautions to ensure that the process which you employ for accessing the Website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your computer system. We are not responsible for any interference or damage to your computer system which arises in connection with your use of the Website or any other website linked to the Website.

7.4 Access to the Website may be terminated at any time by us without notice. 

8. Privacy

8.1 Gruppo collect collects personal information to provide and market its products and sponsorship opportunities and may disclose that information to its contractors who assist it with these activities. 

8.2 It may disclose personal information to its IT service providers where required or authorised by law or where consent to such disclosure is given. 

8.3 Gruppo’s Privacy Policy can be found here 

9. Governing Law

The governing law of these Terms and Conditions will be the laws of Victoria.

10. Complaints

Any complaints can be directed to Gruppo via email at info@gruppocc.com.au

BACKGROUND

Alpe Collective Pty Ltd, trading as Gruppo.CC Coffee (us, our or we) is committed to protecting the privacy of your information.
Our collection, use and disclosure of personal information is governed by the Privacy Act and the Australian Privacy Principles.
This Privacy Policy describes how we collect, use and disclose any of your personal information in accordance with requirements of the Privacy Act.

WHAT INFORMATION DO WE COLLECT?

Personally Identifiable Information
We may collect and use personal information in connection with our business.
Unless it’s unreasonable or impracticable, we will try to collect personal information directly from you.
The specific type of personal information that we collect and use will depend on the reasons for, or circumstances of its collection and may include, but is not limited to, the following:
i. name and contact information (including telephone and mobile number, email address and residential and postal address);
ii. other personal information (including information contained in communications between you and us, or forms or other documents provided to us by you and any information we are required to collect by law).
We only collect personal information which has been provided to us by you.
If you would prefer that we do not collect any personal information from you, please do not provide us with any such information.

COOKIES

Cookies are small text files placed on your hard-disk that allows the server to identify and interact more effectively with your device.
We may use cookies as part of our website.
In most internet browsers, you can either accept or decline cookies, or adjust the browser settings to decline all cookies

THIRD PARTY DISCLOSURE

We take reasonable steps to ensure that third party recipients are obliged to protect the privacy and security of your personal information and use it only for the purpose for which it is disclosed.
To the maximum extent provided by the relevant laws, we are not responsible or liable for the protection and privacy of any personal information which is provided to third parties. This means that, where your personal information has been disclosed, you accept and agree that the disclosed personal information will be held by third parties and may be used by them in accordance with the Privacy Act and any privacy policy they may have and in such circumstances, the third party recipient will be solely responsible for their use of this personal information.

DIRECT MARKETING

We may use and disclose your personal information for the purpose of direct marketing to you via direct mail, email, SMS, MMS, targeted digital advertising or any other means of marketing communication, where:
(a) you have consented to us doing so; or
(b) it is otherwise permitted by law.
You may opt out of direct marketing communications at any time by contacting us or by using opt-out facilities set out in the direct marketing communications.

STORAGE

We take all reasonable and lawful steps to keep personal information secure, accurate and up to date and only retain your personal information for as long as reasonably required to satisfy the purpose for which they were collected and used (unless a longer period is necessary for our legal obligations or to
defend a legal claim).
We will take reasonable steps to protect your personal information as you transmit your information from your electronic device to us and to protect such information from loss, misuse, and unauthorised access, use, modification, disclosure, alteration, or destruction. However, electronic transmission of
information is never completely secure or error-free.
As a result, while we strive to protect users' personal information, we cannot ensure or warrant the security of any information electronically transmitted by a user, and users provide their personal information at their own risk. To the maximum extent provided by the relevant laws, we are not responsible or liable for the electronic transmission of personal information to us or to third parties.

YOUR DATA PROTECTION RIGHTS

You have the right to request that we provide you a copy of your personal information. You may access your personal information by requesting access from us or our Privacy Officer. A service fee may be charged for retrieving and sending this information to you.
Rectification: You have the right to request we correct, amend or update any information you believe is inaccurate or incomplete. You may request your information or data be corrected, amended or updated by contacting us on the details provided below.
Erasure: You have the right to request that we erase or destroy your personal information in certain
circumstances, including where you withdraw your consent, where the data is no longer required for collection purposes or where the data has been unlawfully processed.
Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions including where processing is inconsistent with the reason for which the personal information was collected.
Object to Processing: You have the right to object to us processing your personal information under certain circumstances including the right to object to profiling, automation and direct marketing.
Data Portability: You have the right to request we transfer the data we have collected to another organisation or directly to you, under certain circumstances. To the extent that we rely on our legitimate interests to use your personal information, you also have
the right to object to such use (unless we can either demonstrate compelling legitimate grounds for the use that override your interests, rights and freedoms or where we need to process the information for the establishment, exercise or defence of legal claim).

UPDATES

We reserve the right to change, modify, add, or remove portions of this Privacy Policy from time to time and without notice to you. If we do so, we will post the revised policy on our website. Please note that the collection and use of your personal information will be governed by this Privacy Policy at the time of collection and use of the personal information.

CONTACT and COMPLAINTS

If at any time you have any questions, complaints, comments or concerns about this Privacy Policy, please contact us via email at info@gruppocc.com.au

FURTHER INFORMATION

Should you wish to read more information on privacy legislation or the Australian Privacy Principles it is recommended that you visit the website of the office of the Australian Information Commissioner at www.oaic.gov.au.

Last revised: [23/09/24]